Wednesday, December 30, 2015

West Island phone booth cemetery, a reminder of an era of box-and-coin communications

Photo by Stephen Pickford

    Is it an art installation? A museum exhibit saluting obsolete communications?
    No it's about three dozen disconnected Montreal phone booths sitting in the snow at the end of dead-end Gun Street just east of Hymus and St. John's Blvd.
   To think of the conversations these booths heard before reaching their snowy West Island grave.
   Do you remember the last time you used a pay phone?
   Try to recall because your grandchildren will you about them one day.
    You can sit those little darlings on your knee and then tell them how phone booths were useful for making your extortion threats, kidnapping demands and secret obscene phone calls.
   I cannot recall any memorable phone booth moment but I had quite some knowledge of them from my days as a phone operator.
    Bell Canada ensured that all phone booths could not accept phone calls because they feared getting nailed for an international collect call, so Ma Bell went to great lengths to prevent such fraudulent calls.
   Any collect call coming into Canada from overseas had to be thoroughly scrutinized, the operator would check with another office called rates and routes to "check for coin."
   The other operator, whose task must have been super boring, usually ensured that it was not a phone booth receiving the collect call.  
   The fourth digit in a phone booth number was almost always a zero or a nine, which was a way of tipping an operator off.
   Once in the early 80s a Polish immigrant to Canada called our office in an attempt to phone her  family from a phone booth somewhere in Canada.
   Her request was a totally frivolous task because such calls never got through during those Soviet years.
    Suddenly the call was connected and her family was reunited by telephone. They shared a blissful moment on the phone but I had failed to collected the $12 painstakingly inserted quarter after quarter and registered by the sound they made.
   To have stopped their call and insist on immediate payment would have been folly as the line would undoubtedly have been cut by then and Bell would have had to somehow refund the woman's coins. Plus I didn't have the heart to interrupt such a joyous and unlikely moment
  So I let them talk for free until the line got snipped by the Soviets.
  To my amazement the woman stayed on the line after her call ended and put the money in even though she could easily have just walked away.
   The experience reinforced my hope for humanity.
   What is your best phone booth story? Add it in the comments section below.
   

9 comments:

  1. During high school we would place collect calls to NHL teams from our high school lobby. I would say I was NHL Vice President Brian O'Neill. 99% of the calls were accepted. My deep voice for a 14 year old came in handy. I would ask to speak to the coaches. The receptionists would make a genuine effort to reach them. But one time, the receptionist of one of the teams (name withheld) called my bluff and asked the operator to "press charges". I immediately hung up and walked away from the phone with my friends. We bumped into the strictest teacher only about 25 feet away when the phone started ringing! Luckily he didn't hear the phone ringing!

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  2. Not much of a story but when my cell phone was stolen from the chair beside me at an airport a few years ago, I bought a calling card and used a payphone (for the first time since the mid-nineties) to call my wife and work contacts. To my surprise, I was thoroughly repulsed by the idea of pressing this filthy piece of public infrastructure against my face. Also, of the 5-6 calls I made, not one person answered because they didn't recognize the number on caller ID. Payphones are kind of useless now.

    Also, have you noticed how many active payphones we still have in Montreal? There are many places in town with banks of two, three or more full size phone booths. There is a bank of four or five payphones in the Berri UQAM Metro station. I suspect there is some half-forgotten law that requires Bell to maintain a certain number of payphones throughout the city. I wonder if the city is somehow paying for the maintenance of these artifacts.

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  3. I'm glad to see that some still exist, because I am still mobile-less and I'm holding out as long as I can. I work from home, so there is no need. Once in a while I get into a situation where one would be handy, but not enough to justify $40+ a month. Leave me a frickin message (on my old-school "machine") and I'll call you back when I feel like it.

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    Replies
    1. I have come full circle on this and now it's my land line that's hard to justify. We pay Bell $50+ per month for a phone we often won't even bother to answer since it's almost certainly a telemarketer calling.

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  4. Since not everyone owns a cellphone, or may not want to carry theirs with them while travelling out of the country for various reasons, landlines (including phone booths) are still necessary, indeed vital since they are generally more reliable during power failures and natural disasters when cell service may become overloaded or even completely down--which has already occurred on many occasions.

    See: http://www.getrichslowly.org/blog/2014/05/27/your-landline-think-twice-before-cutting-the-cord/

    * * *

    Payphone drop-charge rate history in Canada:

    1946-52 5 cents
    1952-74 10 cents (as of March 29, 1952 in Montreal)
    1974-81 20 cents
    1981-07 25 cents
    2007- 50 cents

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  5. FWIW.

    On the next corner West is the BTCo Hymus garage c. 1963, and the phone booths are in their rear yard.

    G.M. Gest in Lasalle used to handle booth installations and removals.

    OXford was one of the last 'Named' echanges, now 69x on the West Island.

    TRiangle was another, downtown.

    Back in the day, many pay telephones had two 2 Zeros as first digits of last four as in Dexter 0041, as identified as pay phone and centralised number blocks in Central Offices.

    Pay phone equipments in COs were different from those used in home and business dial lines, as former had to handle coin relay to accept or return coins in coin phones.

    Some small businesses had an dialess extension telephone so they could answer the pay phone in their store, but, had to used coin at phone itself to call out.

    Blah, Blah, Blah.

    Thank You.

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  6. I had a case (actually repeated *several* times over a two year period) where Bell accidentally disconnected my Internet DSL due to a database error, and when I called to have it restored, also disconnected my landline in the process. That's right--no Internet, no telephone. Nada. Since I don't own a cell phone I was essentially cut off from the world and no way to call for help!

    Luckily I had family living about a mile or two away and used their phone to contact Bell repair, but if I hadn't? This is where payphones would come in handy. Ditto for emergencies where you might need to call 911 from the street and don't have a cell.

    So yeah, they're fairly obsolete but still have usefulness for emergencies. I see phone booths in the same category as fire extinguishers. Likely you'll never need to use one, but it's there just in case. Looking at Google Maps, I can see I actually have not one, but 4 phone booths where I live--one on each street corner.

    On a note of interest about price. Bell actually planned to raise the cost of using a payphone to $1.00 back in 2013. Thankfully it was rejected by the CRTC.

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  7. Despite the popularity of cellphone service, landlines are here to stay.

    According to a Bell technician I spoke to, their long-term plan is to eventually run fibre-optic from their district central offices directly to buildings and homes and not only as currently exists to those ubiquitous "brown boxes" from where copper wire continues to be extended. Needless to say, this plan will take many years to complete.

    I only wish that Hydro-Quebec would be as aggressive in completing the installation of their transformers underground as their poles with the associated overhead equipment are obviously more susceptible to winter's onslaught, falling tree branches, etc.

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  8. This just in:

    https://ca.finance.yahoo.com/blogs/insight/new-york-city-trading-in-payphones-for-wi-fi-161639355.html

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